Our overall policy is to provide high-quality products and excellent customer service to every person who chooses our brand.
We understand that sometimes returns or refunds are necessary, but please note that due to hygiene reasons, we cannot accept returns on used earrings.
We encourage our customers to handle their purchases with care, and we cannot be held responsible for any damages caused by negligence on the buyer's behalf.
In the rare event that you receive a defective or damaged item, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
If a return or exchange is necessary, we will do our best to accommodate your needs, but please note that some items may not be eligible for returns due to their unique design.
We want you to be completely satisfied with your purchase, and we strive to accurately represent our products in photos and descriptions. However, please keep in mind that there may be slight variations in color or appearance due to differences in screens and lighting.
Thank you for choosing our brand, and we hope that you have a wonderful experience shopping with us. If you have any questions or concerns, please don't hesitate to contact us.
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